Understanding User Roles: Guest, Presenter, Host, Admin, and Owner
There are 5 different roles or levels of access any one user may be. These roles give increasing amounts of permission and power, but only inside the room where they've been assigned. Additionally, the roles are tiered, so each role has access to all of the features of the roles below it.
Starting from the bottom and moving up:
Guest
The Guest is the default user role for all attendees that aren't the owner. The Guest has very minimal control over the room. Guests can control their own hardware, their mics, cameras, speakers, etc. But they cannot control any settings of the Meetn room without permission.
The Guest's entire experience is fully customizable by the Hosts and above. Guests may be allowed or disallowed to raise their virtual hand, share screen, view and use chat, interact with other guests, and much more.
Finally, although guests don't have any power to alter the Meetn's experience by default, there is a setting that's available in the Menu > Webinar Settings called "Guests Have Extra Permissions" which gives all Guests a slightly upgraded state. Guests with extra permissions are able to a limited set of Host+ abilities, including muting and unmuting other guests, kicking people from the room, starting and stopping recordings, etc.
Presenter
The Presenter is a limited time sudo-Host level role. Presenters are not permanent members of a Meetn room's staff and will only have Host level powers for the duration of the event. After the event, if the user who was a presenter comes back to the room, they will return to Guest status.
While the user is a Presenter, they will have all the abilities of the Host as listed below.
Host
The Host is the first permanent staff member role of the Meetn room. Host's have all the tools they need to conduct events, but do not get to control settings that are not directly related to events in progress.
The Host has full access to the Attendees panel, Widgets, Breakout Rooms, Recording and Streaming, and all of the Webinar Settings.
Additionally, Hosts+ will never be forced to enter the Meetn room in Large Event Mode (LEM). This mode forces guests to be non-interactive viewers of the live video stream from the Meetn room.
Admin
Admins have all of the powers of the Hosts, as well as the Admin level permissions. Those are the Room Settings, Events & Recordings, Room Permissions, and sharing the room's Widget content.
Admins can also invite new Hosts to the room via the Menu > Room Permissions.
⚠ Important: Admins have access to the Room Settings, which if misused, could prevent guests from being able to find or join the Meetn room. Specifically, these settings are the Room's name/url, and the passcode. If Admin mistakenly changes the room's name, the real URL for the room will also change, and people may not be able to access the room because they don't know what it's been changed to.
Owner
The Owner is the ultimate power in the universe! Well, as far as the Meetn room is concerned with. The Owner is the account that the Meetn room is registered to. Owners can change any of the settings of the room, and can even delete the room or change the room's subscription level.
Owners can manage any of their rooms from inside any room in the Menu > Add/Remove/Manage Rooms.
Owners are also able to view the billing invoices and update their billing information. This private information is not available to any other users, only the room Owner.
⚠ There may only be one owner per room.
Additional Notes:
- If the Owner or an Admin changes the Meetn room's name and URL, all staff members will be automatically notified by email of the change and the new URL.
- Inviting people to be staff in a Meetn room applies to only this specific room. If you want someone to be a Admin in multiple of your rooms, you'll need to manually invite them to each room individually.
- There are no limits on how many Hosts and Admins you can invite to be staff members in your room. However that is not a license to mass invite people to give them sudopremium access to Meetn without formally signing up. Please do not use the Room Permissions system to advertise your Meetn room or service. Please use this feature responsibly as abuse of the system may result in having your room's staff removed or account suspension.